This accessibility statement applies to the Wick Wax & Relax website (www.wickwaxrelax.co.uk). This website is run by Wick Wax & Relax. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you find any accessibility issues not listed on this page or if we're not meeting the requirements of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, then please let us know.
Email: accessibility@wickwaxrelax.co.uk
We'll consider your request and get back to you within 14 days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Wick Wax & Relax is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 1.1.1 (Non-text Content).
Some video content does not have captions or transcripts, so people using a screen reader cannot access the information. This fails WCAG 1.2.2 (Captions) and WCAG 1.2.4 (Audio Description).
Some PDF documents are not fully accessible to screen reader software. This fails WCAG 1.4.2 (Audio Control).
We believe that fixing some accessibility issues would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we next update the website.
The following content is not within the scope of the accessibility regulations:
We are committed to improving the accessibility of our website. Here's what we're doing:
We conduct regular accessibility audits using automated tools and manual testing to identify and fix issues.
Our development team receives regular training on accessibility best practices and WCAG guidelines.
We include people with disabilities in our user testing process to ensure our website is accessible to everyone.
We are continuously working to improve the accessibility of our website and will update this statement as we make progress.
This statement was prepared on 1 September 2023. It was last reviewed on 1 September 2023.
This website was last tested on 1 September 2023. The test was carried out by Wick Wax & Relax.
We used this approach to assess the accessibility of this website: